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    Product Specification - Abrasion Rating?

    A double rub rating is not applicable to a fabric used for bedding, curtain, drapery or other applications where the fabric is not subjected to abrasion. A double rub rating applicable to fabric used for upholstery is obtained from an industry test that measures fabric resistance to typical abrasion that is expected from the use of upholstered furniture.

    General Guidelines for Residential Upholstered Furniture:

    Under 5000 Double Rub Rating or code "LD" is suitable for home decor light duty upholstery use (not daily use, more for decorative appeal).
    5000 - 14900 Double Rub Rating or code "MD" is suitable for medium use home decor upholstery applications such as living rooms.
    15000 - 29900 Double Rub Rating or code "RD" is suitable for everyday regular and heavy use home decor upholstery applications.
    30000 and Above Double Rub Rating or code "HD" is suitable for residential and commercial upholstery subjected to "extreme use".
    Code "LDO" indicates a selection of fabric that is only recommended for 'light duty outdoor' upholstery applications where cushions do not receive regular use and can be easily removed and stored away from harmful UV light when not in use. These selections are not intended for normal indoor furniture upholstery as they are not constructed to withstand the abrasion of regular use. If you are in need of a more durable outdoor fabric that can also be used for indoor upholstery, we recommend a High Performance Indoor-Outdoor Fabric from Sunbrella, Bella-Dura and Covington.

    General Guidelines for Commercial Upholstered Furniture:

    The surface wear of a fabric caused by rubbing and contact with another fabric. Association For Contract Textiles "ACT" GUIDELINES General Contract Upholstery ASTM D4157-02 (ACT approved #10 Cotton Duck) 15,000 double rubs Wyzenbeek method ASTM D4966-98 (12 KPa pressure) 20,000 cycles Martindale method Heavy Duty ASTM D4157-02 (ACT approved #10 Cotton Duck) 30,000 double rubs Wyzenbeek method ASTM D4966-98 (12 KPa pressure) 40,000 cycles Martindale method End use examples of heavy-duty installations where upholstery fabrics rated at 30,000 double rubs should be appropriate are single shift corporate, hotel rooms/suites, conference rooms and dining area usage.

    ACT acknowledges that there are extreme wear situations that may require higher levels of abrasion resistance. End use examples that may require higher than 30,000 double rubs include: 24 hours transportation terminals, 24 hour telemarketing, 24 hour healthcare emergency rooms, 24 hour casino gambling areas, and such public gathering places as theatres, stadiums, lecture halls and fast food restaurants. It is strongly suggested that double rubs exceeding 100,000 are not meaningful in providing additional value in use. Higher abrasion resistance does not necessarily indicate a significant extension of the service life of the fabric.

     

    The Wyzenbeek and Martindale tests are the two methods commonly used to predict wear-ability. Actual performance is determined by many factors such as fiber content, weaves, finishes, furniture design, maintenance, cleaning, and usage. Durability of an upholstery fabric is a complex interaction (combination) of a number of performance tests that, in addition to abrasion, includes seam slippage, pilling, tensile strength, and usage. There is no correlation between the Wyzenbeek and Martindale tests so it is not possible to estimate the number of cycles that would be achieved on one test if the results from the other test were known.

    TEST METHODS ASTM D4157-02 Oscillatory Cylinder (Wyzenbeek) The ASTM D4157-02 is a test of the American Society of Testing and Materials. A Wyzenbeek machine is used for this test allowing samples of the test fabric to be pulled tight in a frame and held stationary. Individual test specimens cut from the warp and weft direction are then rubbed back and forth using an ACT approved #10 cotton duck fabric* as the abradant. The number of double rub cycles achieved before two yarn breaks occur or noticeable wear is observed is recorded as the fabrics abrasion rating.

    The wire screen abradant is recommended by ACT for use with vinyl and polyurethane coated upholstery and may also be used for testing 100% olefin fabrics.

    ASTM D4966-98 Martindale The ASTM D4966-98 is a test method of the American Society of Testing and Materials (ASTM). This is an oscillating test. Fabric samples are mounted flat and rubbed in a figure eight like motion using a piece of worsted wool cloth as the abradant. The number of cycles that the fabric can endure before fabric shows objectionable change in appearance (yarn breaks, pilling, holes) is counted. Number of cycles determines abrasion rating.

    **Shipping & Delivery

    We ship worldwide, with free shippingavailable to most countries on orders above USD $350. For select countries in Asia, free shipping applies from USD $200. Any applicable shipping fees are automatically calculated at checkout based on your delivery destination.

    Please note that certain remote or high-cost regions may incur additional shipping charges due to courier limitations. Unfortunately, we are unable to deliver to APO/FPO addresses or P.O. Boxes.

    Standard orders (without customizations) are typically delivered within 8–10 weeks from the date of order. Most parcels are dispatched within approximately one week, with transit taking an additional few days depending on location.

    An optional Express Delivery service may be available at checkout, offering prioritized production and shipping within approximately 8–12 days, subject to fabric availability and an additional service fee.

    During peak periods, express services may be temporarily unavailable as we prioritize consistent craftsmanship and product quality over speed.

    **Customs, Taxes & Import Duties

    For customers in the United States, European Union, United Kingdom, Canada, Australia, and Japan, all import duties and taxes are included—no additional charges upon delivery.

    For other regions, customs duties or import taxes may be applied by local authorities. These charges are determined by your country’s regulations and are the responsibility of the recipient. If unsure, we recommend contacting your local customs office for guidance.

    **Delivery & Receipt Responsibility

    Please ensure all shipping information provided at checkout is accurate and complete. If a parcel is returned due to incorrect or incomplete details, reshipping and handling fees may apply.

    Upon delivery, carefully inspect the package before accepting it. If the outer packaging appears damaged or compromised, do not accept the parcel and request a claim directly with the courier at the point of delivery. This ensures proper accountability and protects your order.

    For convenience and reliability, we recommend using a work or office address where someone is available to receive the parcel.

    **60-Day Satisfaction Guarantee

    From the date of delivery, you have 60 days to ensure your product is the perfect fit for your home.

    If there are any issues related to fit, fabric performance, or construction, we will provide a free replacement—no returns required. To process a replacement, we may request photos or measurements to ensure the best possible outcome.

    If you are still not satisfied after receiving a replacement, we will continue working toward a resolution or offer a full refund.

    For change-of-mind purchases or ordering mistakes, we offer store credit equivalent to 50% of the original order value (excluding shipping). This policy can be exercised once per order.

    **Fabric Warranty

    All products are covered under a Limited Fabric Warranty, effective from the date of purchase. Warranty coverage varies by fabric collection, typically ranging from 1 to 3 years.

    This warranty covers defects under normal use, including:

    • Tearing, breaking, or abrasion from regular wear
    • Color fading or pilling (depending on fabric type)

    If a claim is approved, we will provide either a full or partial replacement. Replacement items will carry the remaining original warranty or an additional 90-day coverage period—whichever is longer.

    **Warranty Exclusions

    The Limited Warranty does not cover damage resulting from:

    • Misuse, abuse, or improper installation
    • Accidents, burns, cuts, or external impact
    • Exposure to outdoor or high-humidity environments
    • Heavy soiling, neglect, or lack of proper care
    • Natural material aging, including gradual wear or color changes
    • Ineffectiveness of stain- or spill-resistant features

    Proof of purchase is required for all warranty claims, and we reserve the right to inspect the product before approving any replacement.

    FAQ – Custom Covers & Ordering

    Do I need to provide measurements before placing an order?

    No, you don’t need to provide measurements right away.

    You can place your order by selecting your preferred style and fabric. After that, we will guide you step by step via email to collect all the correct measurements in a simple and accurate way.

    This helps avoid mistakes and ensures a perfect fit.

    How does the custom process work?

    Our process is designed to be simple:

    1. Choose your product and fabric on our website
    2. Place your order
    3. We guide you through measurements via email
    4. Production begins after confirmation

    We’ll support you throughout the entire process.

    How is the price calculated?

    Our pricing is based on the fabric you choose, not the size of your furniture.

    All prices are clearly listed on our website for each fabric category, so you can easily compare and choose what suits you best.

    Can I choose any fabric? Do you recommend one?

    We offer a wide range of fabric options to suit different needs and preferences.

    You can explore all available materials directly on our website and choose the one that works best for your space and lifestyle.

    If needed, we’re happy to provide additional information about specific fabrics.

    Can I get fabric samples?

    Yes. Most of our fabric samples can be selected free of charge directly from our website.

    This allows you to see and feel the materials at home before making a final decision.

    What if I’m not sure about the fabric after ordering?

    After placing your order, we will send you the selected fabric samples.

    If you are not satisfied after receiving them, you can cancel your order free of charge before production begins.

    Are the fabrics machine washable?

    Most of our fabrics are machine washable on a gentle cycle.

    We recommend using cold water and air drying to maintain the texture and color over time.

    How long does production and delivery take?

    Since all items are custom-made, production usually takes 6–10 weeks, depending on the design and complexity.

    Before shipping, we will notify you by email and provide tracking details once available.

    Do you ship internationally?

    Yes, we ship worldwide.

    Delivery times may vary depending on your location and customs processing.

    What if my furniture is not standard?

    That’s perfectly fine.

    Most of our customers have non-standard furniture. We will guide you through the measurement process and ensure the final cover fits your piece correctly.

    What do you need from me to get started?

    To begin, we usually just need:


    • A photo of your furniture

    From there, we will guide you through everything else.

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    2032 Dull Range Bivd
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    Cheyenne WY 82007
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