Welcome! Below you’ll find answers to the most common questions about our custom sofa covers, bed frame covers, chair covers, fabric samples, shipping, and more.
Orders
How do I place an order?
Simply choose your preferred fabric and place your order directly on our website.
After the order is placed:
- Our workshop will contact you by email
- We’ll guide you through measurements step by step
- Fabric samples will be sent for confirmation
- Production begins only after you confirm the fabric
I don’t know which option to choose on the website
No worries.
You can:
- Send us photos of your furniture
- Send a product link (IKEA / Wayfair / etc.)
- Tell us your sofa or bed model
We’ll help confirm which options you should select.
Can you make covers for furniture not shown on your website?
Yes.
The furniture shown on our website is mainly for display purposes.
We customize covers based on your actual furniture shape and measurements.
We regularly make covers for:
- Sectional sofas
- L-shaped sofas
- Sofa beds
- Modular sofas
- Bed frames
- Dining chairs
- Accent chairs
- Armchairs
- Storage beds
- Floating beds
- Custom-shaped furniture
What information do you need after I order?
Usually we will ask for:
- Front view photo
- Side view photo
- Back view photo
- Close-up details if needed
- Measurements (we will guide you)
If your furniture is from a brand like IKEA or Wayfair, you can also send us the product link.
Do I need to measure everything myself?
Not completely.
Our workshop will first review your photos and then tell you exactly which measurements are needed.
We try to make the process as simple as possible.
Can I change my order after placing it?
Yes.
You can still:
- Change fabric
- Adjust details
- Modify style preferences
- Update fixing methods
As long as production has not officially started.
Can I cancel my order?
Yes.
You may cancel your order anytime before fabric confirmation and production begins.
Once production has started, custom-made orders are no longer eligible for cancellation unless there is a quality or sizing issue.
Fabric Information
Can I receive fabric samples?
Yes.
Most fabric samples are free.
You can:
- Order samples directly from our website
- Or place a custom order first and we’ll send your requested samples before production
Is there a limit to fabric samples?
Generally:
- Up to 5 samples can be selected directly for free
If you need additional samples, just let us know.
Can I change fabrics if I don’t like the samples?
Of course.
You may continue selecting different fabric samples until you find one you truly like.
Production only starts after your fabric confirmation.
Which fabrics are machine washable?
Most of our fabrics are machine washable.
Popular washable fabrics include:
- Performance Plush
- Chenille Blossom
- Tori series
- DE74 series
- Velvet series
- Cotton-linen blends
We still recommend gentle washing for best long-term results.
Which fabrics are best for pets and kids?
For higher durability:
- Elara Flax EB-813
- Marlowe series
For softer touch with good durability:
- Performance Plush
- Chenille Blossom WX23006
Will the fabric shrink after washing?
A slight amount of natural shrinkage is normal.
Our fabrics are pre-treated to minimize shrinking, but after several machine washes the cover may settle more tightly onto the furniture.
Can I mix different fabrics or colors?
Yes.
We can customize combinations based on your preferences.
You may:
- Mix colors
- Mix fabric types
- Use different fabrics for different furniture pieces
Returns & Exchanges
Can I return a custom-made order?
Because all products are custom-made, returns are generally not accepted after production begins.
However, if there is:
- A sizing mistake caused by us
- A quality issue
We will absolutely work with you to resolve it.
What if I’m unhappy with the fabric samples?
No problem.
You may:
- Request new samples
- Change fabrics
- Cancel the order before production begins
What if the cover is slightly loose?
Small variations can happen due to:
- Fabric characteristics
- Foam compression
- Furniture structure
- Natural settling after washing
Most covers become more fitted after several washes and regular use.
Can I order additional covers later?
Yes.
We keep your measurements and order details on file whenever possible, making future orders easier and more accurate.
Sustainability
What is B Corp certification?
B Corp Certification is an approval and recognition awarded by a global non-profit organisation named B Lab.B Lab has a holistic view of sustainability, which means that both social and environmental issues must permeate the companies' entire operations for certification to be achieved. To become a B Corp-certified business, it’s necessary to comply with best practice standards, and to document the footprint that the business contributes to the planet. This applies to everything from environmental impact, social responsibility, work environment and the value that the business creates for society.
What is OEKO-TEX Standard 100 certification?
OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances.
Several of our fabrics have OEKO-TEX® STANDARD 100 certification including Cotton Twill, Organic Cotton, Simply Linen, Linen, Recycled Velvet and Recylcled Linen.
What is GRS (Global Recycled Standard)?
Global Recycled Standard is an international certification developed by Textile Exchange, a non-profit organisation focused on promoting sustainability in the textile industry. GRS has the goal of increasing the use of recycled materials in products whilst also reducing or ideally eliminating the harm caused by their production. The high standards include fair labour practices, worker safety and limits the use of harmful chemicals in production. Products must include a minimum of 20% recycled materials to obtain the Global Recycled Standard and at least 50% is needed for the product to be labeled with the GRS logo.
What is BCI (Better Cotton Initiative)?
BCI is the largest cotton sustainability programme in the world. BCI exists to make global cotton production better for the people who produce it, better for the environment in which it’s grown and better for the sector’s future. BCI aims to transform cotton production worldwide by developing Better Cotton as a sustainable mainstream
What is Rolefin?
Rolefin is the first recycled olefin yarn made from pre-consumer textile waste, produced as a sustainable furnishing fabric. The production processes don’t consume any water and the fabric is certified by Global Recycled Standard (GRS).
What chemicals are included in the stain protection?
The stain protection on our Organic cotton includes a water repellent finish and a mildew resistant treatment, using the chemical (free from PFOA, perfluorooctanoic acid). The stain protection on the Linen includes a water repellent finish, using fluorine (free from PFOA, perfluorooctanoic acid).All chemicals used REACH approved. REACH is the EU regulation governing the manufacture and import of chemical substances.
Need More Help?
If you still have questions, feel free to contact us anytime.
You can send:
- Photos
- Product links
- Measurements
- Fabric codes
- Screenshots
We’ll guide you step by step.
Thank you for choosing us for your custom furniture covers.