Shipping & Delivery

Shipping & Delivery

Made for you. Delivered to you.

Your cover isn't waiting on a shelf.

It's made specifically for your furniture — from your chosen fabric to the final fit.

That takes a little more time, but we'll keep you informed along the way.

Worldwide Delivery · Duties & Taxes Included

From Your Order to Your Door

Here's what happens next.

01 — CONFIRM

We review your furniture, measurements, style, and custom details with you.

02 — SAMPLE

We send fabric samples so you can see and feel your choice before we make anything.

03 — MAKE

Once you've approved your fabric and details, your order enters production.

04 — DELIVER

When it's ready, we ship it to you and keep you updated along the way.

Confirm → Sample → Make → Deliver

Fabric Samples

See it. Feel it. Then we make it.

For custom orders, we normally send physical fabric samples before production begins.

This gives you a chance to check the color, texture, softness, and overall feel of your chosen fabric in your own home.

You can also compare it with your furniture, flooring, walls, and lighting before making your final decision.

Sample delivery usually takes around 5–8 days.

Production does not begin until the required fabric and order details have been confirmed.

Production Time

Made one at a time.

Our custom covers are individually cut and made for your furniture.

Most custom orders take approximately 6–12 weeks.

Production timing begins after your fabric and required order details have been confirmed — not necessarily on the date the original order was placed.

The exact timeframe can vary depending on:

  • The size and complexity of your furniture

  • The number of pieces in your order

  • Your chosen fabric

  • Custom construction or design details

  • Current workshop volume

Because every order is different, this timeframe is an estimate rather than a guaranteed completion date.

We'll contact you if we need any additional information that could affect production.

When Your Order Is Ready

We'll let you know.

As your custom cover approaches completion, we'll keep you updated on its progress.

Once production and final checks are complete, your order will be prepared for international shipment.

You don't need to arrange shipping yourself.

We'll take care of the journey from our workshop to your destination.

Worldwide Delivery

From our workshop to your home.

We ship internationally to customers around the world.

Depending on your destination, your shipment may travel through several stages:

Workshop

↓

International Transit

↓

Customs Clearance

↓

Local Delivery Partner

↓

Your Door

Larger custom furniture-cover parcels may require more time for international handling and customs clearance than standard small packages.

Duties & Taxes

Already taken care of.

No surprise customs bill at your door.

For destinations where our inclusive shipping service is available, applicable import duties, customs clearance charges, and import taxes associated with the shipment are included in the amount arranged by us.

You won't normally need to calculate or arrange these charges yourself.

If anything unusual is required for your particular destination, we'll contact you.

Tracking Your Order

Tracking may start a little later.

International custom shipments work a little differently from ordinary domestic parcels.

Your order may first travel through international freight and customs clearance before being transferred to a local delivery partner.

Because of this, local tracking information may not become available immediately after your parcel leaves our workshop.

Once the shipment has cleared the relevant stage and tracking from the local delivery partner becomes available, we'll share the tracking information with you.

Shipped doesn't always mean trackable yet.

If you've received a shipping update but don't see local tracking immediately, your parcel may still be in international transit or customs clearance.

Customs Clearance

Sometimes it just needs a little time.

Because custom furniture covers can be packed in larger parcels than ordinary small packages, customs processing may occasionally take longer.

The time required depends on the destination country, shipment volume, customs procedures, and other factors outside our direct control.

During this stage, tracking may show limited movement or remain unchanged for several days.

This does not necessarily mean that your shipment has been lost or stopped.

Once clearance is complete, the parcel will normally be transferred to a local delivery partner for the final journey.

Final-Mile Delivery

The last part happens locally.

After customs clearance, your shipment is handed to a local delivery partner in your country or region.

They'll complete the final delivery to your address.

Once local tracking becomes available, you can follow the remaining journey using the tracking information provided.

Delivery procedures can vary between carriers and destinations.

How Long Will Everything Take?

Think in two parts.

01 — MAKING YOUR COVER

Approximately 6–12 weeks after fabric and required details are confirmed for most custom orders.

02 — GETTING IT TO YOU

International shipping and customs clearance follow after production.

Delivery time varies by destination and customs processing.

Your estimated delivery date = Production + International Delivery

Because customs and international logistics can vary, we recommend treating any delivery date as an estimate rather than a guaranteed arrival date.

Multiple Items

They may not always travel together.

If your order contains multiple custom pieces, we normally aim to complete and ship them together where practical.

However, depending on production, parcel size, logistics, or other circumstances, an order may occasionally be divided into more than one shipment.

If this happens, the parcels may arrive at different times.

We'll provide available shipping information for each shipment.

Delivery Address

Check it before we ship.

Please make sure your shipping address is complete and accurate when placing your order.

If you need to change your delivery address, contact us as soon as possible.

Before shipment

We can usually update your address if the parcel has not yet entered the shipping process.

After shipment

Once a parcel has been handed over for delivery, address changes may be limited or unavailable depending on the carrier and stage of transit.

If you notice an address issue, contact us and we'll check what options are still available.

Missed Delivery

Don't worry — check the tracking first.

If a delivery attempt is unsuccessful, the local carrier may:

  • Attempt delivery again

  • Leave delivery instructions

  • Hold the parcel at a local facility

  • Ask you to arrange redelivery or collection

Please follow the instructions provided by the local carrier.

If you're unable to resolve the delivery through the carrier, contact us and we'll help check the shipment.

Delivery Delays

International shipping isn't always perfectly predictable.

Weather, customs inspections, carrier delays, peak seasons, public holidays, transportation disruptions, and other circumstances can occasionally affect delivery.

If your parcel appears to be taking longer than expected, it doesn't necessarily mean something has gone wrong.

We'll help check its status and, where appropriate, follow up with our logistics partners.

Damaged Package

Take a few photos before throwing anything away.

If your parcel arrives visibly damaged, please photograph:

The outer packaging

The shipping label

The damaged area of the package

The product inside

Then contact us with your order number and photos.

Please keep the original packaging until we've reviewed the issue.

If the product itself has been damaged during delivery, we'll work with you on the appropriate next step.

Something Missing?

Tell us what you received.

For larger or multi-piece orders, first check whether your order was divided into multiple shipments.

If all shipments have arrived and something is still missing, contact us with:

  • Your order number

  • What you received

  • What appears to be missing

  • Photos of the package and its contents where helpful

We'll check the packing and shipping records for you.

Your Delivery, at a Glance

A custom order takes a little longer because it's made for you.

FABRIC SAMPLES
Usually 5–8 days

PRODUCTION
Usually 6–12 weeks after confirmation

INTERNATIONAL SHIPPING
Varies by destination

CUSTOMS
Handled as part of the journey

DUTIES & TAXES
Included where our inclusive service applies

TRACKING
Shared when available

FINAL DELIVERY
Completed by a local delivery partner

Worth the Wait.

Made for your furniture — not pulled from a shelf.

From choosing your fabric to making every piece and delivering it to your door, we'll guide your order through each stage.

If you're ever unsure where your order is in the process, just get in touch.

Contact Customer Care →

 

Question: Will I have to pay customs & duties on arrival?

All products sold on DelightMyTaste.com are priced as duty-paid, which means import duties and taxes are already included.

In most cases, you will not need to pay any additional customs fees when your order arrives. However, customs policies vary by country and region, and some local authorities may still charge extra fees even after duties have been covered.

If you are unsure about the customs requirements in your area, we recommend you check with local officials.

USA - For orders placed from 11th August 2025 the import fees and tariffs are paid in advance by DelightMyTaste. There are no further fees for customers to pay on arrival of their order.  Orders placed prior to 11th August 2025 will be subject to import tariffs when the order exceeds a value of $800 USD.

Australia - Orders over 1,000 AUD are subject to duty/custom fees on delivery.
Please check ->Australian Border Force

China - Please check ->General administra tion of customs People's republic of China

Hong Kong - Please check ->Trade and Industry Department The Government of the Hong Kong Special Administrative Region

Iceland - All are subject to duty/custom fees on delivery. Please check ->skatturinn, Iceland Revenue and Customs

Israel - Custom/Import fees paid in the checkout, so there are no further fees to pay on arrival.

Japan - Please check ->Japan Customs

Kuwait - Please check ->KUWAIT GOVERNMENT ONLINE STATE OF KUWAIT

Malaysia - Please check ->Royal Malaysian Customs Department

New Zealand - Please check->NEW ZEALAND CUSTOMS SERVICE TE MANA ÁRAI O AOTEAROA

Saudi Arabia - Please check ->Zakat, Tax and Customs Authority

Singapore - Orders over 399 SG Dare subject to duty/custom fees on delivery.  
Please check - >Singapore Customs

South Korea - Custom/Import fees paid in the checkout, so there are no further fees to pay on arrival.

Taiwan - Please check ->Customs Administration Ministry of Finance

UAE - Orders over 1000AED are subject to duty/custom fees on delivery. Please check -> The United Arab Emirates' Government portal

Question: When will my order and/or fabric samples be delivered?

Answer: 

Delivery time depends on the type of product you ordered. Please see the estimated timelines below.

Fabric samples

  • Processing time: 1–2 days

  • Shipping time: typically 5–7 days (varies by region)

  • Estimated arrival: 5–9 days total

Custom furniture covers
These covers are handcrafted after you confirm your sizing details.

  • Production time: about 8–12 weeks after order confirmation

  • Shipping time (air freight): approximately 5–7 days depending on destination

  • Estimated arrival: 9–13 weeks total

Actual timing may vary depending on the complexity of the cover and fabric availability.

Question: Where does DelightMyTaste deliver to?

Answer: 

DelightMyTaste currently delivers to the following countries and regions:

Oceania

  • Australia

  • New Zealand

Europe

  • Austria

  • Belgium

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Iceland

  • Ireland

  • Israel

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • United Kingdom

Americas

  • Canada

  • United States

Asia

  • China

  • Hong Kong

  • Japan

  • Kuwait

  • Malaysia

  • Saudi Arabia

  • Singapore

  • South Korea

  • Taiwan

  • United Arab Emirates

If your country is not listed, please contact us. We will record your request and let you know if shipping becomes available to your location in the future.

Question: What does shipping cost?

Answer: 

DelightMyTaste.com offers two shipping options:

Standard shipping

  • Cost: $7.90

  • Delivery time: 7–10 days, depending on the destination

Premium shipping

  • Cost: $11.90

  • Delivery time: 3–6 days, depending on the destination

For orders over $200, shipping is free.

Question: Which delivery carrier does DelightMyTaste use to the US?

Answer: 

U.S. orders are delivered by USPS directly to the delivery address you provide. Please make sure the address is one where someone can receive the package Monday through Friday, between 9:00 AM and 5:00 PM.

Once your order has been shipped, you will receive an email from USPS with your tracking number and a link to track your delivery.


Question: How can I track my order?

Answer: 

When your order is being shipped, you will receive an email or SMS/text message from the delivery carrier containing the tracking number of your package and a tracking link. With your tracking number you can track your order on the carrier’s website.

Question: What happens if I’m not home?

Answer: 

If you're unavailable at the time of delivery we suggest contacting the delivery carrier with your tracking number to arrange the delivery of the package.If the delivery carrier is unable to deliver the package or unable to contact you after several attempts, they will return the package to DelightMyTaste.In some countries, the delivery carrier will offer the option to change the delivery address and/or pick-up location. The details of this option will be included in the SMS/text message.

Question: Why do I need to give personal information to the delivery carrier?

Answer: 

Your personal information could be requested by the delivery carrier for custom clearance purposes. Your social security number could be needed import.

Question: Can I use a P.O Box, APO address?

Answer: 

Our delivery partners can only deliver to physical addresses. DelightMyTaste is unable to deliver to Post Office boxes and/or Military Post Offices.