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If you have any questions or concerns, please do not hesitate to contact us.

We would love to hear from you, contact us on:

Email: Hi@delightmytaste.com

**Shipping & Delivery

We ship worldwide, with free shippingavailable to most countries on orders above USD $350. For select countries in Asia, free shipping applies from USD $200. Any applicable shipping fees are automatically calculated at checkout based on your delivery destination.

Please note that certain remote or high-cost regions may incur additional shipping charges due to courier limitations. Unfortunately, we are unable to deliver to APO/FPO addresses or P.O. Boxes.

Standard orders (without customizations) are typically delivered within 8–10 weeks from the date of order. Most parcels are dispatched within approximately one week, with transit taking an additional few days depending on location.

An optional Express Delivery service may be available at checkout, offering prioritized production and shipping within approximately 8–12 days, subject to fabric availability and an additional service fee.

During peak periods, express services may be temporarily unavailable as we prioritize consistent craftsmanship and product quality over speed.

**Customs, Taxes & Import Duties

For customers in the United States, European Union, United Kingdom, Canada, Australia, and Japan, all import duties and taxes are included—no additional charges upon delivery.

For other regions, customs duties or import taxes may be applied by local authorities. These charges are determined by your country’s regulations and are the responsibility of the recipient. If unsure, we recommend contacting your local customs office for guidance.

**Delivery & Receipt Responsibility

Please ensure all shipping information provided at checkout is accurate and complete. If a parcel is returned due to incorrect or incomplete details, reshipping and handling fees may apply.

Upon delivery, carefully inspect the package before accepting it. If the outer packaging appears damaged or compromised, do not accept the parcel and request a claim directly with the courier at the point of delivery. This ensures proper accountability and protects your order.

For convenience and reliability, we recommend using a work or office address where someone is available to receive the parcel.

**60-Day Satisfaction Guarantee

From the date of delivery, you have 60 days to ensure your product is the perfect fit for your home.

If there are any issues related to fit, fabric performance, or construction, we will provide a free replacement—no returns required. To process a replacement, we may request photos or measurements to ensure the best possible outcome.

If you are still not satisfied after receiving a replacement, we will continue working toward a resolution or offer a full refund.

For change-of-mind purchases or ordering mistakes, we offer store credit equivalent to 50% of the original order value (excluding shipping). This policy can be exercised once per order.

**Fabric Warranty

All products are covered under a Limited Fabric Warranty, effective from the date of purchase. Warranty coverage varies by fabric collection, typically ranging from 1 to 3 years.

This warranty covers defects under normal use, including:

Tearing, breaking, or abrasion from regular wear
Color fading or pilling (depending on fabric type)

If a claim is approved, we will provide either a full or partial replacement. Replacement items will carry the remaining original warranty or an additional 90-day coverage period—whichever is longer.

**Warranty Exclusions

The Limited Warranty does not cover damage resulting from:

Misuse, abuse, or improper installation
Accidents, burns, cuts, or external impact
Exposure to outdoor or high-humidity environments
Heavy soiling, neglect, or lack of proper care
Natural material aging, including gradual wear or color changes
Ineffectiveness of stain- or spill-resistant features

Proof of purchase is required for all warranty claims, and we reserve the right to inspect the product before approving any replacement.

FAQ – Custom Covers & Ordering

Do I need to provide measurements before placing an order?

No, you don’t need to provide measurements right away.

You can place your order by selecting your preferred style and fabric. After that, we will guide you step by step via email to collect all the correct measurements in a simple and accurate way.

This helps avoid mistakes and ensures a perfect fit.

How does the custom process work?

Our process is designed to be simple:

Choose your product and fabric on our website
Place your order
We guide you through measurements via email
Production begins after confirmation

We’ll support you throughout the entire process.

How is the price calculated?

Our pricing is based on the fabric you choose, not the size of your furniture.

All prices are clearly listed on our website for each fabric category, so you can easily compare and choose what suits you best.

Can I choose any fabric? Do you recommend one?

We offer a wide range of fabric options to suit different needs and preferences.

You can explore all available materials directly on our website and choose the one that works best for your space and lifestyle.

If needed, we’re happy to provide additional information about specific fabrics.

Can I get fabric samples?

Yes. Most of our fabric samples can be selected free of charge directly from our website.

This allows you to see and feel the materials at home before making a final decision.

What if I’m not sure about the fabric after ordering?

After placing your order, we will send you the selected fabric samples.

If you are not satisfied after receiving them, you can cancel your order free of charge before production begins.

Are the fabrics machine washable?

Most of our fabrics are machine washable on a gentle cycle.

We recommend using cold water and air drying to maintain the texture and color over time.

How long does production and delivery take?

Since all items are custom-made, production usually takes 6–10 weeks, depending on the design and complexity.

Before shipping, we will notify you by email and provide tracking details once available.

Do you ship internationally?

Yes, we ship worldwide.

Delivery times may vary depending on your location and customs processing.

What if my furniture is not standard?

That’s perfectly fine.

Most of our customers have non-standard furniture. We will guide you through the measurement process and ensure the final cover fits your piece correctly.

What do you need from me to get started?

To begin, we usually just need:

A photo of your furniture

From there, we will guide you through everything else.

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Delights LLC
2032 Dull Range Bivd
Suite 231
Cheyenne WY 82007
United States

hi@delightmytaste.com

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