📌 FAQ – Custom Covers & Ordering
1. Do I need to provide measurements before placing an order?
No, you don’t need to provide measurements right away.
You can place your order by selecting your preferred style and fabric. After that, we will guide you step by step via email to collect all the correct measurements in a simple and accurate way.
This helps avoid mistakes and ensures a perfect fit.
2. How does the custom process work?
Our process is designed to be simple:
- Choose your product and fabric on our website
- Place your order
- We guide you through measurements via email
- Production begins after confirmation
We’ll support you throughout the entire process.
3. How is the price calculated?
Our pricing is based on the fabric you choose, not the size of your furniture.
All prices are clearly listed on our website for each fabric category, so you can easily compare and choose what suits you best.
4. Can I choose any fabric? Do you recommend one?
We offer a wide range of fabric options to suit different needs and preferences.
You can explore all available materials directly on our website and choose the one that works best for your space and lifestyle.
If needed, we’re happy to provide additional information about specific fabrics.
5. Can I get fabric samples?
Yes. Most of our fabric samples can be selected free of charge directly from our website.
This allows you to see and feel the materials at home before making a final decision.
6. What if I’m not sure about the fabric after ordering?
After placing your order, we will send you the selected fabric samples.
If you are not satisfied after receiving them, you can cancel your order free of charge before production begins.
7. Are the fabrics machine washable?
Most of our fabrics are machine washable on a gentle cycle.
We recommend using cold water and air drying to maintain the texture and color over time.
8. How long does production and delivery take?
Since all items are custom-made, production usually takes 6–10 weeks, depending on the design and complexity.
Before shipping, we will notify you by email and provide tracking details once available.
9. Do you ship internationally?
Yes, we ship worldwide.
Delivery times may vary depending on your location and customs processing.
10. What if my furniture is not standard?
That’s perfectly fine.
Most of our customers have non-standard furniture. We will guide you through the measurement process and ensure the final cover fits your piece correctly.
11. What do you need from me to get started?
To begin, we usually just need:
- A photo of your furniture
From there, we will guide you through everything else.